What Will You Do?
Roles
- 1st layer feedback
- Solution center
- Providing helpful information
- Answering questions and responding complaints
Responsibility
- Maintaining a positive, empathetic,
- Responsible responding promptly to customer inquiries
- Responsible on Acknowledging and resolving customer complaint
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process
Candidates Classification
- Have good English or Bahasa
- Have minimum Associate Degree
- Have minimum 1 years’ experience as customer service staff
- Preferable had experiences as customer service for app product
- Good capability in communication skill
- Able to work from home with less supervision but high productivity if needed
- Jakarta area
- Have own laptop Cor I3 with 8 ram and internet capacity minimum 10 mbps
Application Form